Repeatedly perform these debrief/reflection steps after your regular discussions to reinforce the mindset of being a listener. Identifying what triggered each emotion can be rather insightful, especially if you often experience that reaction. It reduces stress, as you let go of your personal agenda and worries when you truly listen. Active listening at work is particularly important if you are in a supervisory position or interact with colleagues. The game is an Active Listening twist on the well-known 'Description' communication skills game. You can read more about my story here. Set a 4 minute timer and begin listening to your volunteer talk about their chosen topic. For example, a vegan/vegetarian/meat-eater, an environmentalist, an liberal/conservative/socialist, a pro-abortion/pro-life campaigner, etc. It is a group activity for practising the Active Listening technique called ‘The 3 Whys.’. Discuss. Write the topics on separate pieces of paper. Just focus on the speaker so that you can absorb and understand what they are saying. The facilitator reads a short story and chooses a participant to paraphrase the story. It could be a weekly meeting with a work colleague, the daily family time around the dinner table, or a mid-week lunch catch-up with a friend. Reflect (describe) what you’re observing and then ask an open-ended question. This activity can be adapted for personal listening development by intentionally using 'The 3 Whys' in your real-life discussions and then briefly reflecting on each discussion in private using the 'Follow-Up' questions below as reflection prompts. It also reflects your patience, a valuable skill in any workplace. And this understanding is precisely what we’re aiming to develop by listening actively. Listen With Empathy, Non-Verbal Cues Help Avoid Misunderstandings. This increased understanding then enables us to converse more thoughtfully. The only rule is that Participant 2 must not see the picture (or a photo of the picture). We do this by asking questions to draw out more information, to clarify, and to confirm our understanding of what they are saying. Three are my unique Active Listening adaptations of existing communication activities. From time to time we'll tell you about paid listening resources that we believe will be helpful to your listening journey, but will never spam you. Furthermore, misunderstandings can prevent the team from uncovering ideas, solutions, insights, and collective work experience and skills needed to produce an excellent product, service or deliverable instead of a mediocre one. At the height of a discussion it’s very difficult to apply new techniques such as harnessing your emotions while trying to stay calm and avoid reacting impulsively to what we’re hearing (and observing non-verbally). “What is the most difficult part of being a [, “What does that look like?” or “What might that look like in practice?”, "How did you come to that opinion/conclusion?". Briefly share what you think you heard the speaker say (i.e. What Active Listening techniques went well? Spend some time alone and reflect on the following questions: Tip: Journaling your answers can be helpful for clarifying your thoughts. The objective of this Active Listening activity is to increase your emotional intelligence by heightening your awareness of emotions that emerge during discussions. https://positivepsychology.com/communication-activities-adults-students/. Follow-up question: What could you have done to overcome any differences in understanding? This model also emphasizes on active listening to help people resolve conflicts and maintain cordial relations at home, school, or workplace. © 2020 Andrew Ward of The GLS Project   -  Designed by Thrive Themes This will ensure that you don’t sound like a child who’s interrogating an adult with “Why?! Listening will become your default approach. For more information on utilising both verbal and non-verbal content, see The GLS Project article, ‘Non-Verbal Cues Help Avoid Misunderstandings. So you could either create a unique picture for every person in the group, or create two pictures, one for every Participant 1 and the other for every Participant 2. Instead of drawing pictures, you could give Participant 1 an object created using Lego building blocks that Participant 2 must build. While it’s inevitable for conflict to arise from communication, you can turn misunderstandings into positive action with ‘active listening’. Take a couple of minutes to imagine yourself doing that action. How did you clarify what you were hearing? [2]. [1]. This is called Active Listening. Good listening helps students of all levels in acquiring vocabulary, retaining new knowledge, understanding the requirements of tasks, and developing interpersonal skills.. Allow 10 minutes for participants to do the following within their groups. Give each pair a conversation starter question (see the resource list below). This Active Listening exercise utilises a well-recognised habit-formation strategy - the process of ‘imagination’ and ‘reflection'. Stay focused on getting to know this person better. Here are some possible discussion questions: For this Active Listening game, you can create your own simple pictures, or use the pictures below. Using ‘empathy’ as a smokescreen for ‘evangelism’ is manipulative and deceitful. Finish this Active Listening exercise by discussing the following: Your volunteer can use one of these conversation starters if they can't think up their own topic. Breaking into pairs, group participants take turns asking Active Listening questions about a simple drawing that they cannot see in order to draw it as accurately as possible. What is the most recent success you’ve had? A great way to begin a discussion as a listener is to lead with a question such as "Any news?" See the Resource section below for downloadable examples. Your sign-up bonus has been sent to your inbox. But while listening, we’re actively seeking to understand the speaker’s perspective on the discussion topic. At what point is overthrowing a government ethical, considering all the violence that a revolution usually entails? After everyone has attempted both roles, reassemble the group. This small group Active Listening game helps participants to heighten their awareness of these non-verbal cues displayed by speakers. That confidence creates a positive feedback loop, as the speaker becomes more and more open in expressing themselves. Group members should take turns being the listener. They are designed for adults (not children) and suitable for both personal listening development and workplace training workshops. What kinds of questions might you have asked? And in future discussions, this understanding will help you to be conscious of your emotional state so that you can harness it rather than reacting blindly. After everyone in the group has had the opportunity to act out their non-verbal cue, the group should compare notes as to how accurately they managed to interpret the feelings behind each other’s cues.

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